What size pillow cover should I get?
> Sizes 17x17 through 22x22 are our most popular square pillows. For a fuller looking pillow, choose a cover that's 1 to 3 inches smaller than the insert that you'll be using. Usually the larger the insert, the greater the difference between the cover and insert that's required for a full look. As a general guideline: 1 inch difference for smaller pillows, 2 inches difference for medium pillows, 3 inches difference for larger pillows (for example a 17x17 cover for a 18x18 insert, 20x20 cover for a 22x22 insert, 25x25 cover for a 28x28 insert). If you already have an insert and are unsure what size cover to get, feel free to contact us for a recommendation.
Do you sell inserts?
> Yes, we sell feather-down blend and alternative down inserts. As we do not make them in-house however, they are shipped separately. Email email@example.com if you're interested in purchasing inserts.
Can I customize this pillow?
> Yes, absolutely. All our covers are made-to-order so definitely contact us if you'd like to customize it with special details. Just let us know what you have in mind (i.e. contrast piping in a specific color, a self-welt edge, cording, or a different fabric on the back, etc.) and we'll give you a quote. Once you're ready to order, we'll send you a Paypal invoice.
When will I receive my order?
> All our pillow covers are indvidually made-to-order and in most cases, unless otherwise noted or you have paid for Rush Service, our lead time is 1-3 weeks. Some pillow covers are special order (noted in item description) and can take up to 7 weeks. Once we have made your pillow(s) and have shipped your order, you will receive an email with the tracking information. Delivery to a U.S. address takes approximately 2-5 business days. Delivery to an international address will vary by country of destination.