What size pillow cover should I get?
For a luxurious and full looking pillow, choose a cover that's 1 to 4 inches smaller than the insert that you'll be using. Usually the larger the insert, the greater the difference between the cover and insert that's required for a full look. See our Size Guide for recommendations on what size insert to use with each size cover.
Can I customize this pillow?
> All our covers are made-to-order, and some can be customized further. Send us an email letting us know what you have in mind (i.e. a unique size, contrast piping in a specific color, a self-welt edge, or a different fabric on the back, etc.) and we'll give you a quote. Once you're ready to order, we'll send you an invoice.
Can I buy inserts from you?
>Yes. Please see this page for more information.
When will I receive my order?
> All our pillow covers are individually made-to-order and in most cases, unless otherwise noted or you have paid for Rush Service, our lead time is 1-3 weeks. Some pillow covers are special order and can take up to 7 weeks, and this longer lead time is noted in the product page. Once we have made your pillow(s) and have shipped your order, you will receive an email with the tracking information. Delivery to a U.S. address takes approximately 2-5 business days. Delivery to an international address will vary by country of destination.
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